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HCQUALITY (HCQUALITY)
Quality of service last time at clinic/hospital

Codes and Frequencies



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Description

HCQUALITY reports the quality of service the woman received, the last time she was treated at a hospital or clinic. Those not receiving good service reported whether the main problem was with waiting times, quality of staff interaction, or lack of information.

Comparability

Apart from universe differences, HCQUALITY has no comparability problems.

Comparability - Standard DHS

HCQUALITY is not included in any phase of the standard DHS questionnaire.

Universe

  • Ghana 2008: Women age 15-49 who are covered by health insurance.
  • Ghana 2014: Women age 15-49 who are covered by health insurance or are registered with NHIS.
  • Ghana: 2008-W, 2008-C, 2008-B, 2008-W, 2014-W, 2014-C, 2014-B, 2014-W